What we do

Support worker and client

The Welcome Project aims to support those who are experiencing homelessness in Redbridge and East London. We do this in a number of ways:

One-on-one support

All clients are assigned one of our team of support workers who are on hand to provide support on a range of issues including: 

  • Accommodation
  • Drugs & Alcohol services
  • Benefits
  • Mental Health
  • Advocacy
  • Life options

Activities and Taster Sessions

At The Welcome Centre, we provide opportunities for people to try out different activities, these include:

  • Art sessions
  • Exercise classes
  • Relaxation sessions
  • Allotment gardening
  • Cooking & nutrition
  • Woodwork
  • Healthy eating taster days

Occasionally we run residential retreats at a beautiful countryside location where intensive work can be done with a small group of clients. At the retreat clients can enjoy a range of indoor and outdoor group work & sport activities.

Training and Employment

From our fully equipped training room and IT suite, we are able to offer a range of workshops and courses designed to help prepare our clients back into work and back into society.

Courses available:

  • Numeracy
  • Literacy
  • ESOL classes
  • Back to Work
  • CSCS card preparation (Health & Safety for construction industry)

Health & Well-being

All clients that register with us receive a full health check-up from our in-house nurse. We also offer other medical services including:

  • Assistance in registering with a G.P.
  • Podiatry
  • Immunisations for Flu
  • Screening for T.B. (carried out twice a year)
  • Referrals into Counselling, Drug & Alcohol services
  • Counselling & Complimentary Therapies

Women’s Group
We provide gender specific services as we understand that women who are homeless or vulnerable face different challenges. We therefore hold a special women’s only group, for women to share their stories and experiences with other women and gain advice support and guidance.

Practical services

For clients engaging with the programme we provide hot meals (Tuesday-Friday). There are also shower rooms available along with a laundry and clothing service.

Tearfund made this video to showcase the work of the Welcome Project and it features Jennifer Fletcher-Simms, one of our support workers and Sonia Lynch, the Welcome Centre Manager.


Healthy Living Projects

The Welcome Centre, 2-6 St Marys Road, Ilford, Essex, IG1 1QX
Tel. - 020 8514 3283

Head Office, 322 High Road, Ilford, Essex, IG1 1QP
Tel. - 020 8478 6478

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